Refund and Cancellation Policy

This policy applies to paid plans on GreekNova. We want you to be able to judge the product fairly, and we also want the rules to be clear.

Cancellation

• You can cancel at any time by emailing us. Cancellation stops future renewals.
• After cancelling, you keep access until the end of the period you have already paid for.

Refunds

• Monthly and quarterly plans: payments are non-refundable once access has started, except in the cases below.
• Annual and founding-member plan: you may request a full refund within 7 days of your first payment, provided the request is made by email. After 7 days, the payment is non-refundable for the remainder of the term.
• Duplicate or wrong charges: if you were charged twice or for the wrong amount, we will refund the excess.
• Service failure: if we are unable to provide access to the Service for a significant continuous period because of a fault on our side, we will extend your access or refund the affected period at our discretion.

Zerodha Kite Connect fees

Your Kite Connect subscription is bought from and paid to Zerodha. GreekNova cannot refund or change it.

How refunds are paid

Approved refunds go back to the original payment method, usually within 5–7 working days of approval. The time your bank takes to show the credit is outside our control.

How to request one

Email us from the address you signed up with, with your payment reference and the reason. We reply within 2 working days.

Not covered

Trading results are not grounds for a refund. The Service provides information and analytics, not outcomes.

Questions? Write to hardhittrader@gmail.com.